Resolving issues with wireless clients not receiving an IP address

Zyxel_Judy

This FAQ guides you through resolving issues related to clients not receiving an IP address.

For Default VLAN Configurations:

Verify DHCP server status: Ensure that the DHCP server is active and IP address pool is not overloaded.

For specific VLAN configurations for wireless clients:

1. Confirm SSID VLAN ID: Verify that the SSID name is associated with the correct VLAN ID. Navigate to Access Point > Configure > SSID Advanced Settings, select the SSID, and edit the VLAN ID. The screen below shows if you want to set VLAN 10 for SSID.

2. Inspect switch port configuration: Check that the switch port to which the AP and gateway are connected is properly configured with the corresponding VLAN settings.

3. Check gateway VLAN interface: Ensure that the gateway is configured with the appropriate VLAN interface.