Resolving issues with wireless clients not receiving an IP address
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Zyxel_Judy
Posts: 2,317
Zyxel Employee





This FAQ guides you through resolving issues related to clients not receiving an IP address.
For Default VLAN Configurations:
Verify DHCP server status: Ensure that the DHCP server is active and IP address pool is not overloaded.
For specific VLAN configurations for wireless clients:
- Confirm SSID VLAN ID: Verify that the SSID name is associated with the correct VLAN ID. Navigate to Access Point > Configure > SSID Advanced Settings, select the SSID, and edit the VLAN ID. The screen below shows if you want to set VLAN 10 for SSID.
2. Inspect switch port configuration: Check that the switch port to which the AP and gateway are connected is properly configured with the corresponding VLAN settings.
3. Check gateway VLAN interface: Ensure that the gateway is configured with the appropriate VLAN interface.
Zyxel_Judy
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