Resolving issues with wireless clients not receiving an IP address

Zyxel_Judy
Zyxel_Judy Posts: 1,494  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

This FAQ guides you through resolving issues related to clients not receiving an IP address.

For Default VLAN Configurations:

Verify DHCP server status: Ensure that the DHCP server is active and IP address pool is not overloaded.

For specific VLAN configurations for wireless clients:

  1. Confirm SSID VLAN ID: Verify that the SSID name is associated with the correct VLAN ID. Navigate to Access Point > Configure > SSID Advanced Settings, select the SSID, and edit the VLAN ID.

2. Inspect switch port configuration: Check that the switch port to which the AP and gateway are connected is properly configured with the corresponding VLAN settings.

3. Check gateway VLAN interface: Ensure that the gateway is configured with the appropriate VLAN interface.

Engage in the Community, become an MVP, and win exclusive prizes!

https://bit.ly/Community_MVP