Zywall USG 40 all WAN/LAN Ports down

BMCFarlane

The USG 40 has ceased operation after a year without configurations or importing a firmware. The power LED is still lit and the SYS LED is also lit. All ports P1-P5 are not lit anymore, except when restarting, they light up orange ... A factory reset has not worked. Access via console cable is no longer possible. Any idea?

Zyxel_Emily

Hi @BMCFarlane,

 

If console access is no longer available, it might be hardware issue.

For better assistance, we will contact you through private message to get purchase information and proceed with RMA process.