Zywall USG 40 all WAN/LAN Ports down

BMCFarlane Posts: 1
edited April 2021 in Security
The USG 40 has ceased operation after a year without configurations or importing a firmware. The power LED is still lit and the SYS LED is also lit. All ports P1-P5 are not lit anymore, except when restarting, they light up orange ... A factory reset has not worked. Access via console cable is no longer possible. Any idea?

All Replies

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,296  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    If console access is no longer available, it might be hardware issue.
    For better assistance, we will contact you through private message to get purchase information and proceed with RMA process.

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