USG FLEX 200H – No Nebula cloud monitor mode after firmware update

PhilippeB

I heard from other administrators that they experienced the same problem: after upgrading the USG FLEX 200H to V1.10(ABWV.1), the device won't show online again in Nebula. Reboots didn't help.

Is there anything we can try to get it work again?

Zyxel_Jeff

Hi @PhilippeB

Could you enable Nebula support and provide USG Flex 200 H remote GUI to us for further checking? We will send a private message to you later, please check your inbox. Thanks.