USG FLEX 200H – No Nebula cloud monitor mode after firmware update

PhilippeB
PhilippeB Posts: 18  Freshman Member
10 Comments Friend Collector

I heard from other administrators that they experienced the same problem: after upgrading the USG FLEX 200H to V1.10(ABWV.1), the device won't show online again in Nebula. Reboots didn't help.

Is there anything we can try to get it work again?

All Replies

  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,059  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @PhilippeB

    Could you enable Nebula support and provide USG Flex 200 H remote GUI to us for further checking? We will send a private message to you later, please check your inbox. Thanks.