Why cannot I use the site-wide password to login my device?
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Zyxel_Melen
Posts: 1,673 
Zyxel Employee
Zyxel Employee
Please check whether the device’s configuration status is up to date or not. If not, please use the default password to log in.
In addition, once the device is running Nebula mode, many configurations will be locked. Please configure your device on the Nebula control center.
Note: USG FLEX/ATP runs in Nebula monitoring mode, and USG FLEX H will keep the local admin password.
Zyxel Melen
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