WiFi Aid - Simplified approach for wireless troubleshooting

Zyxel_Judy
Zyxel_Judy Posts: 1,579  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
edited February 2 in Deployment & Optimization

Despite a correctly configured network, there are instances where clients may encounter less-than-optimal experiences. Often, the root cause of these issues is not immediately apparent. Problems may arise during any phase of the wireless client onboarding process, including access, authentication, IP assignment (via DHCP), or DNS queries.

Wi-Fi Aid helps to pinpoint the issue by:

  • Standard log interpretation
  • Informing you which step on the onboarding journey that caused your clients failure to access the Internet
  • Organizing issue tracking by breaking down issues into specific causes

To know detail about the Nebula's Wi-Fi Aid feature, please refer this article.

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