[Nebula] How to perform the AP date/ previous firmware upgrade?

Zyxel_Judy
Zyxel_Judy Posts: 1,494  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
edited March 8 in Other Topics

In case the AP is managed by Nebula cloud, before you start to perform the date/ previous firmware upgrade, please go to Nebula web site, navigate to Nebula > Site-wide > Configure > Firmware management > Click Ignore upgrade > Click Save firstly to prevent auto upgrade override the provided firmware.

Upgrade via ZON tool:

Step 1. Download and progress the installation of ZON tool.

Step 2. Connect your laptop to the same network with your AP, then open ZON.exe.

Step 3. Select the “Settings” icon on the right side of the bar

And choose the network interface card which you’re using connect to your network.

Step 4. Click the “Clear and rescan” button


Wait until the scan process is complete, you’ll be able to see your AP is listed in the table.

*Please ensure the laptop running ZON tool is connect to the same network with correct network interface card selected in settings to scan (Step 4.)

Step 5. Select the AP which plan to upgrade the provided firmware, then click the “Firmware Upgrade” icon.

Step 6. Select the “Local upgrade” option and click “Browse…” to upload the provided firmware. (.bin file), and fill in the password, then press “OK” button to proceed the upgrade.

*Note: The device is being managed on Nebula, please go to Nebula web site, navigate to Nebula > Configure > Site setting > Device configuration to check your password

Additional upgrade method:

FTP upgrade

Local GUI (*Standalone mode only)

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