How to Troubleshoot Connection Issues in a High-Density Environment?

Zyxel_Bella Posts: 437  Zyxel Employee
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In environments like School, where many devices connect to the network, the AP connection issues. This problem can arise when the AP handles a high number of connections.

For example, over 60 devices in the case – and experiences a high utilization rate (over 40%) on the 5GHz channel.


1. Consider add an additional AP to distribute the load more evenly.

2. Reduce the Channel width to 40MHz to improve stability.

3. Adjust DCS settings to use DFS channels, helping to avoid interference.

By implementing these steps, you should see a reduction in connection dropouts and an overall improvement in network performance.