How do I renew Licenses?

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jianyun63
jianyun63 Posts: 4
First Anniversary First Comment
edited March 5 in Service & License

I navigate thru the UI for renew licenses, not able to renew at all.

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  • Zyxel_Judy
    Zyxel_Judy Posts: 933  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @jianyun63 ,

    Could you please provide a screenshot showing the issue you're encountering with license renewal, and specify which license you're attempting to renew?

    For further assistance, you can privately send us the device's MAC address and serial number. To do this, go to 'My Account' and select 'Message' to send us the information securely.

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