How to collect the controller/ AP diagnostic info by GUI?
Zyxel_Kathy
Posts: 76 
Zyxel Employee
Zyxel Employee
If you have the issue and don't know how to troubleshooting, the controller provide the function for user to collect the info and log by one press button.
Go to MAINTENANCE > Diagnostics > Diagnostic > Collect on Controller > Collect now.
Due to the there are many logs will be collect, so need to wait some time.
If the issue is related the wireless network, collect the AP logs is necessary.
Select the issue AP and collect the log.
Go to MAINTENANCE > Diagnostics > Diagnostic > Collect on AP> Collect now.
0
Categories
- All Categories
- 431 Beta Program
- 2.6K Nebula
- 168 Nebula Ideas
- 112 Nebula Status and Incidents
- 6K Security
- 368 USG FLEX H Series
- 294 Security Ideas
- 1.5K Switch
- 78 Switch Ideas
- 1.2K Wireless
- 42 Wireless Ideas
- 6.7K Consumer Product
- 265 Service & License
- 409 News and Release
- 87 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.9K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 85 About Community
- 83 Security Highlight