How to collect the controller/ AP diagnostic info by GUI?
Zyxel_Kathy
Posts: 76 
Zyxel Employee
Zyxel Employee
If you have the issue and don't know how to troubleshooting, the controller provide the function for user to collect the info and log by one press button.
Go to MAINTENANCE > Diagnostics > Diagnostic > Collect on Controller > Collect now.
Due to the there are many logs will be collect, so need to wait some time.
If the issue is related the wireless network, collect the AP logs is necessary.
Select the issue AP and collect the log.
Go to MAINTENANCE > Diagnostics > Diagnostic > Collect on AP> Collect now.
0
Categories
- 6.9K All Categories
- 2 Education Center
- 1.4K Nebula
- 34 Nebula Ideas
- 41 Nebula Status and Incidents
- 4K Security
- 204 Security Ideas
- 754 Switch
- 31 Switch Ideas
- 638 WirelessLAN
- 10 WLAN Ideas
- 4.6K Consumer Product
- 106 Service & License
- 225 News and Release
- 40 Security Advisories
- 525 FAQ
- 242 Nebula FAQ
- 121 Security FAQ
- 73 Switch FAQ
- 67 WirelessLAN FAQ
- 6 Consumer Product FAQ
- Documents
- 30 Nebula Monthly Express
- 45 About Community
- 32 Security Highlight