New added NAT rule don't work till you reboot USG FLEX 200H

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PeterUK
PeterUK Posts: 4,268 image  Guru Member
250 Answers 2500 Comments Friend Collector Eighth Anniversary
edited April 2024 in USG FLEX H Series

USG FLEX 200H V1.20(ABWV.0)

Found this problem when trying to redone ports for Input Director by a gateway-less setup each NAT rule needed a reboot of the FLEX for it to work.

New added NAT rule don't work till you reboot.png

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  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,350 image  Zyxel Employee
    100 Answers 500 Comments Friend Collector Fifth Anniversary

    Hi @PeterUK

    Thank you for reporting this case to us. Please allow us to reproduce the issue and investigate it further. Thank you.

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  • ZdenekB
    ZdenekB Posts: 10 image  Freshman Member
    First Comment Seventh Anniversary 
    I have the same problem on the FLEX 500H - the new NAT rules do not work until I reboot the device
  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,350 image  Zyxel Employee
    100 Answers 500 Comments Friend Collector Fifth Anniversary

    Hi @ZdenekB

    May we know which firmware version you are currently using? If this issue recurs, could you please assist us by collecting the diag-info log (Maintenance > Diagnostics > Diagnostics > Click 'Collect Now') at that time. Thanks.

    image.png

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