pppoe connection not working

i recently took a vodafone connection in germany. they shared me a username and passowrd for pppoe. i tried all possible ways to connect but internet is not working.
its shows red sign for internet to router.
what is the issue here? my model is NBG7510
All Replies
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Hello, @rahul999
Welcome to the forum.
Can you please let the forum know what version of firmware your NBG7510 is running?
Section 8 of the NBG7510 user guide, available at https://www.zyxel.com/us/en-us/support/download when you put NBG7510 in the search box, says that you also need the 802.1p priority value and the 802.1q VLAN number when setting up a broadband pppoe connection.
See user guide extracts in following posts.
Did Vodafone give you these 802.1p and 802.1q values in addition to your username and password?
I hope that this is helpful.
Kind regards Tony
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