Enhancing WiFi Experiences in Korea’s Unmanned Study Cafe
Study cafe
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Overview
The study cafe in Busan operates as a space rental business using an
unmanned system, emphasizing the need to minimize maintenance costs for
the corporate wireless environment. However, the current wireless network
infrastructure falls short of supporting the required advanced environment,
leading to inconveniences for both customers and the cafe operator.
With Zyxel Networks’ extensive track record in network installations and a
diverse equipment portfolio, the study cafe's system integration partners, iTel
and LG U+, selected Zyxel NWA90AX WiFi 6 AP to establish a reliable and easily
managed wireless environment.
Challenges
The WiFi provided at the study cafe is standard. Ensuring uninterrupted
connectivity is crucial, particularly since the cafe operates unmanned 24/7
without a dedicated manager on-site. Any disruptions in WiFi service need
quick resolution to maintain customer satisfaction.
However, slow speeds are sometimes experienced due to the additional
connection of many IoT devices, such as kiosks and CCTV cameras, through
both wired and wireless connections. This issue is compounded by the frequent
movement of customers throughout the cafe, relying on WiFi in various areas
like open spaces, individual seating sections, and lounge areas.
Solutions
The study cafe turned to iTel and LG U+ to address the issue. LG U+, a leading
telecommunication service provider, offers a WiFi Office solution tailored to
small and medium-sized businesses, providing customized, high-quality WiFi
services. The cost-effective and SMB-friendly wireless network solution
leverages Zyxel Networks’ technology to offer easy-to-install and high performance wireless connectivity.
In the Busan Guseo branch, covering a larger area than
other sites, 4 NWA90AX WiFi 6 wireless APs were deployed.The high-performance WiFi 6 APs offer faster connectivity
speeds, extend the range of the wireless network, and
enhance the capacity for IoT deployments in congested or
densely populated areas. They can accommodate
multiple simultaneous users, providing enterprise-grade
functionalities for a high-speed, stable wireless network
environment, and ensuring seamless usage for various
smart devices in study cafes.
The centralized network monitoring enables the
assessment and management of connected devices,
ensuring optimal WiFi speed and uninterrupted service. Even in an unmanned workplace network without an
administrator, immediate failure handling is possible.This upgrade not only ensured a stable WiFi environment,
allowing seamless movement within the cafe but also
reduced the burden of installation, management, and
operation expenses.
Results
The successful implementation of Zyxel Networks’ products alongside LG U+’s WiFi Office solution helped the study cafe improve the network environment and reduce management efforts. By introducing NWA90AX WiFi 6 access points, it effectively addressed the challenge of speed slowdowns during the simultaneous use of kiosks and customer WiFi. Customers can now confidently enjoy uninterrupted wireless connectivity while utilizing the cafe’s facilities and can freely move between various areas such as open spaces, individual zones, group spaces, lounges, and break rooms.
- Improved WiFi speed and stable network connectivity, even during peak usage
- Cost-effective and efficient installation and management
- Enhanced customer experience through seamless and convenient WiFi access
Products used
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