How to remove device from portal.myzyxel.com?

JCE
Posts: 17
Freshman Member




Hi,
We have some old USG devices kicking around in our portal that have been upgraded to FLEX devices.
How do we remove these old devices from the portal ?
Many thanks for your time
0
All Replies
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Hi @JCE
Thank you for reaching out. To assist you in removing the old USG devices from your portal, please provide the following information via private message:
- myZyxel account email:
- S/N and MAC address of the devices:
Once we receive this information, we'll promptly help you unregister the devices from your account.
Kay
1 -
Hi Kay, Many thanks. I have sent you a private message.
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