GS1920-24hpv2 identifies as not v2 in Web Configurator

JackD

Solved

Zyxel_Kay

Just in case others encounter a similar issue in the future.

If you find yourself unable to identify the switch version on your site, you can verify it through the switch firmware string. Compare the firmware string of your switch model on our https://www.zyxel.com/global/en/support/download by searching for your device model.

For GS1920-24HPv2, the current latest firmware is 4.80(ABMI.0)C0. If your firmware string matches 'ABMI,' then your switch version is v2.

Zyxel_Kay

Just in case others encounter a similar issue in the future.

If you find yourself unable to identify the switch version on your site, you can verify it through the switch firmware string. Compare the firmware string of your switch model on our https://www.zyxel.com/global/en/support/download by searching for your device model.

For GS1920-24HPv2, the current latest firmware is 4.80(ABMI.0)C0. If your firmware string matches 'ABMI,' then your switch version is v2.