GS1920-24hpv2 identifies as not v2 in Web Configurator

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JackD
JackD Posts: 1
edited May 8 in Switch

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Accepted Solution

  • Zyxel_Kay
    Zyxel_Kay Posts: 727  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
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    Just in case others encounter a similar issue in the future.

    If you find yourself unable to identify the switch version on your site, you can verify it through the switch firmware string. Compare the firmware string of your switch model on our https://www.zyxel.com/global/en/support/download by searching for your device model.

    For GS1920-24HPv2, the current latest firmware is 4.80(ABMI.0)C0. If your firmware string matches 'ABMI,' then your switch version is v2.

    Share yours now! https://bit.ly/4aO0BMF

    Kay

All Replies

  • Zyxel_Kay
    Zyxel_Kay Posts: 727  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
    Options

    Just in case others encounter a similar issue in the future.

    If you find yourself unable to identify the switch version on your site, you can verify it through the switch firmware string. Compare the firmware string of your switch model on our https://www.zyxel.com/global/en/support/download by searching for your device model.

    For GS1920-24HPv2, the current latest firmware is 4.80(ABMI.0)C0. If your firmware string matches 'ABMI,' then your switch version is v2.

    Share yours now! https://bit.ly/4aO0BMF

    Kay