Can't get GS1350 to connect to Nebula
Zyxel_Adam
Posts: 430 
Zyxel Employee
Zyxel Employee
in Other Topics
The possible reason that a GS1350 cannot get online to Nebula, but the network can reach to interface is because the Nebula Control Center(NCC) Discovery is disabled. Please refer to the like below to enable the option.
Please note that GS1350 with firmware v4.90 does not have this issue. The NCC Discovery is default enabled.
If you encounter any other issues, please help create a post here and tag @Zyxel_CSO, or create a ticket directly to reach us.
Adam
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