Can't get GS1350 to connect to Nebula

Zyxel_Adam
Zyxel_Adam Posts: 430  Zyxel Employee
Zyxel Certified Network Administrator - Nebula 25 Answers First Comment Friend Collector

The possible reason that a GS1350 cannot get online to Nebula, but the network can reach to interface is because the Nebula Control Center(NCC) Discovery is disabled. Please refer to the like below to enable the option.

Please note that GS1350 with firmware v4.90 does not have this issue. The NCC Discovery is default enabled.

If you encounter any other issues, please help create a post here and tag @Zyxel_CSO, or create a ticket directly to reach us.

Adam