Delivering Seamless and Secure Connectivity for Jeju University Hospital
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University hospital
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Overview
The university hospital in Jeju, Korea has implemented Zyxel Networks’ Nebula solution to improve overall satisfaction by providing reliable WiFi service and segmenting the hospital network to meet specific requirements. This includes establishing separate networks for business, patients, and visitors in the main building and medical research facility, ensuring seamless connectivity and cybersecurity protection throughout the hospital. Moreover, the Nebula cloud networking solution allows remote control and monitoring of all hospital network equipment. This empowers administrators to oversee network status and equipment operation in real-time, from any location.
Challenges
The widespread adoption of mobile electronic medical record (EMR) services,
along with the operation of mobile medical equipment and the rise in
non-face-to-face education through platforms like Zoom, has led to increased
demand for WiFi connectivity. Additionally, inpatients, hospitalized patients,
and their caregivers increasingly rely on streaming services like YouTube and
Netflix for entertainment. This surge in content consumption has naturally
led to an increase in WiFi traffic, highlighting the importance of providing a
seamless WiFi service environment within hospitals.
While the hospital had previously offered wireless network services, challenges
arose due to the increased WiFi traffic load, aging network equipment, and
ineffective network management, resulting in stability issues. Moreover, with an
unspecified number of visitors accessing the hospital network, securing the
hospital network is increasingly crucial.
Solutions
All previous wireless APs have been upgraded to WiFi 6
APs, and additional APs have been installed in shaded
areas to ensure comprehensive WiFi coverage throughout
the hospital premises. The newly deployed 119 NWA90AX
APs boast advanced WiFi 6 features, ensuring optimal
network performance even during peak usage times when
multiple users access WiFi simultaneously.
The WiFi Quality of Service (QoS) feature ensures fair
distribution of network resources, allowing all users to use
WiFi more comfortably. Additionally, the network improves
reliability through features like Dynamic Channel Selection
(DCS), which minimizes interference by automatically
switching to less congested channels, and Smart Steering,
which seamlessly switches devices between the 2.4GHz
and 5GHz bands to maintain optimal connectivity.
The unified WiFi naming via the Nebula cloud platform
simplifies hospital-wide connectivity, eliminating the need
to search and connect to different WiFi networks. After
integrating the WiFi names, the roaming functionality,
managed by Nebula, ensures uninterrupted access to
online content for patients and enables medical staff to use
wireless medical devices seamlessly within the hospital.
Results
Nebula automates device connections for seamless streaming and medical service access. If there’s a failure, Nebula promptly notifies administrators to minimize disruption. Automatic reports ensure reliable network management. The new, uninterrupted WiFi environment allows hospital staff to efficiently access patient data and transmit X-ray videos, ensuring fair WiFi usage for patients and caregivers. Moreover, separated networks enhance cybersecurity by safeguarding sensitive data across departments and user groups, mitigating risks of unauthorized access or breaches. Overall, the WiFi upgrade improves medical operations and patient care, ensuring seamless connectivity across the hospital.
- Smooth and uninterrupted WiFi usage within the hospital
- Strengthened security through separate networks for的staff and guests
- Cloud-managed service enables real-time network control and management
Products used
XGS2210-28 Layer 3 Access Switch
GS1920-24HPv2 Smart Managed PoE Switch
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