What could be the reasons caused AP FTP firmware upgrade failed?

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Zyxel_HsinBo
Zyxel_HsinBo Posts: 530
Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - WLAN
image  Zyxel Employee
edited March 25 in Other Topics

If you encountered issue with AP upgrade failed by using ZON utility or FTP command, you may further check:

  1. The AP firmware image, please confirm the firmware .bin file model ID matches your AP.
  2. Windows Firewall, please try disable the Windows firewall and upgrade again after the firmware file has checked.
  3. Login AP WEB GUI and check FTP function is enabled
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If the issue persists, please contact ZYXEL local support for further investigation.

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