Difficulty connecting devices to wifi

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JIM311
JIM311 Posts: 1
edited June 20 in Home Router

We recently had broadband installed by a new ISP who provided a Zyxel EX3301-TO router. Most devices have connected to wifi and work seamlessly but my printer, although it connected briefly, will not stay connected and I cant connect an old Kindle device. Both worked fine on the old system, signal strengths are good. Is there likely to be an issue with the age of these items? (I would update the firmware but cant connect to wifi!)

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  • SEJ
    SEJ Posts: 112  Ally Member
    First Anniversary 10 Comments Friend Collector First Answer
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    you can try to set the 5G WIFI channel to the other channel, such as 48.

    Then see if the Kindle can connection to the WIFI or not.

  • Liba
    Liba Posts: 132  Ally Member
    First Anniversary 10 Comments First Answer
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    Maybe you can try to change the wifi security to WPA2 or WPA or OPEN and see.

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