[ATP/FLEX] Why are policy routes grayed-out and uneditable?

Zyxel_Emily

Question:
I have policy routes that cannot be deleted, edited, or modified. They appear grayed-out on Nebula.

Answer:
The policy routes which are grayed-out are configured with "application" settings that require an active UTM license. In this particular case, the UTM security pack license on the Nebula firewall has expired. Consequently, the policy routes associated with "application" services are disabled and greyed-out.