How to reset 2 factor authentication for Remote VPN user?
Options

Zyxel_James
Posts: 788
Zyxel Employee





in VPN
Scenario:
I was trying to reset 2FA for a Remote VPN user, but the user has a new phone, and I need to update this 2FA, how can I do it?
Answer: Go to Site-wide > Configure > Cloud authentication, edit the user, tick "Email to user" and click Update User, the user will receive a new email for 2fa authentication, then the user can set up 2fa again with the new phone.
Tagged:
0
Categories
- All Categories
- 435 Beta Program
- 2.7K Nebula
- 176 Nebula Ideas
- 117 Nebula Status and Incidents
- 6.1K Security
- 425 USG FLEX H Series
- 298 Security Ideas
- 1.6K Switch
- 78 Switch Ideas
- 1.2K Wireless
- 44 Wireless Ideas
- 6.7K Consumer Product
- 274 Service & License
- 419 News and Release
- 88 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 4.2K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 83 About Community
- 89 Security Highlight