content filtering on USG20W-VPN not working

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USG20W_VPN_user
USG20W_VPN_user Posts: 1 image  Freshman Member
edited April 2021 in Security
I activated content filtering on USG20W-VPN.
However, No sites are being blocked.
Followed the testing and troubleshooting instructions but they are not clear and we need assistance. 

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  • jasailafan
    jasailafan Posts: 193 image  Master Member
    5 Answers First Comment Friend Collector Sixth Anniversary
    1. Make sure the content filter license is still valid, not expired.
    2. Create a profile and enable HTTPS domain filter.

    3. Apply the content filter profile to security policy rules.

  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034 image  Zyxel Employee
    50 Answers 500 Comments Friend Collector Fourth Anniversary
    @USG20W_VPN_user
    As I checked it locally, the CF was working fine. Follow the steps as below.
    Go to Content Filter> Enable HTTPS Domain Filter for HTTP traffic> Press apply>Click the profile which you want to configure

    Go to Custom Service>Enable the function which I marked> Type the URL which you want to block on Forbidden Web Sites field>EX: block www.yahoo.com.tw, I typed *.yahoo.com

    Go to Policy Control> Create the profile which is related with CF rule.

    Clean the cache of browser or use incognito window to access yahoo.com.tw, and the website is blocked

    Charlie

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