content filtering on USG20W-VPN not working

USG20W_VPN_user Posts: 1
edited April 2021 in Security
I activated content filtering on USG20W-VPN.
However, No sites are being blocked.
Followed the testing and troubleshooting instructions but they are not clear and we need assistance. 

All Replies

  • jasailafan
    jasailafan Posts: 191  Master Member
    First Anniversary 10 Comments Friend Collector First Answer
    1. Make sure the content filter license is still valid, not expired.
    2. Create a profile and enable HTTPS domain filter.

    3. Apply the content filter profile to security policy rules.

  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034  Zyxel Employee
    First Anniversary Friend Collector First Answer First Comment
    As I checked it locally, the CF was working fine. Follow the steps as below.
    Go to Content Filter> Enable HTTPS Domain Filter for HTTP traffic> Press apply>Click the profile which you want to configure

    Go to Custom Service>Enable the function which I marked> Type the URL which you want to block on Forbidden Web Sites field>EX: block, I typed *

    Go to Policy Control> Create the profile which is related with CF rule.

    Clean the cache of browser or use incognito window to access, and the website is blocked


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