LTE5398-M904 - Disconnection under Iliad Operator

Andy_Queen
Andy_Queen Posts: 2  Freshman Member
First Comment

Hi There

My Router has more disconnection ( LINK UP, NO TRAFFIC ) with Italian ILIAD Operator.
Many users has got this issue.
Are there some workaround to fix it ?
Last firmware doesn't fix this issue.

Waiting from some good news.

Cheers

Andrea

All Replies

  • Bob_C
    Bob_C Posts: 200  Zyxel Employee
    5 Answers First Comment Friend Collector Sixth Anniversary

    Hi,

    What is your module firmware version?

    You may check it on Cellular WAN Status (Monitor > Cellular WAN Status).

    Regards,

    Bob

  • Andy_Queen
    Andy_Queen Posts: 2  Freshman Member
    First Comment

    Hi Bob

    Here Is It firmware version

    EG18EAPAR01A11M4G

  • ivx675
    ivx675 Posts: 10  Freshman Member
    First Answer First Comment

    Hi,

    My router started doing same in last months. Works 1-2 weeks, then no internet. If i login to router, shows cellular connection is up and ok. Only router restart will fix it.

    I have latest firmware:

    Modem firmware: EG18EAPAR01A12M4G

    Router firmware: V1.00(ABQV.4)C0

    I also have static cellular IP, so it's not relayed to wan ip refreshing.

  • ivx675
    ivx675 Posts: 10  Freshman Member
    First Answer First Comment

    I disabled(currently use separate wifi AP) 2.4G and 5G wifi, seems to work ok after it.

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