password recovery on a switch

Accepted Solution

  • Zyxel_Kay
    Zyxel_Kay Posts: 1,280  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security
    Answer ✓

    Hi @Sinbadtiburon37

    If you’ve forgotten the password for your switch, you can restore it to factory defaults to use the default password "1234." Please refer to your switch’s user guide for detailed instructions on performing a factory reset.

    If your switch is managed through Nebula cloud mode and you're unable to log in to the local GUI with your previous password, it’s likely because the switch is using the password configured on the Nebula site. To find out the password set on Nebula, please refer to this article:

    If you need further assistance, please provide the model of your switch and more details about your issue.

    Kay

All Replies

  • Zyxel_Kay
    Zyxel_Kay Posts: 1,280  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security
    Answer ✓

    Hi @Sinbadtiburon37

    If you’ve forgotten the password for your switch, you can restore it to factory defaults to use the default password "1234." Please refer to your switch’s user guide for detailed instructions on performing a factory reset.

    If your switch is managed through Nebula cloud mode and you're unable to log in to the local GUI with your previous password, it’s likely because the switch is using the password configured on the Nebula site. To find out the password set on Nebula, please refer to this article:

    If you need further assistance, please provide the model of your switch and more details about your issue.

    Kay