Zyxel Router VMG8823-B50B - Settings changes are not applied from WAN access

buzz

I've a Zyxel router VMG8823-B50B (Infostrada branded, Firmware 'V5.13(ABIU.0)b5_20190308'). I've configured it for remote (WAN) access (through HTTPS only), and the access works fine: I can reach the login page, login and navigating into the router status and settings. The browser doesn't recognize the certificate as valid for https, but mozilla let me browse with "accepting the risk"

However, every time I change some settings (whatever setting you can think of), the router keep logging me out and the changes are not applied. The logging out is also performed every time I simply refresh the web page (F5).

When logging in from LAN network, it works nice and smooth.

Any idea?

tonygibbs16

Hello @buzz

Welcome to the forum.

Are you able to say what firmware version is running on your VMG8823-B50B please?

• Knowing could help with support.

Kind regards Tony

buzz

https://community.zyxel.com/en/discussion/comment/67949#Comment_67949

Thank you @tonygibbs16, I've updated my question with the firmware version.