Why can't you establish an SSL VPN connection with the USG Flex/ATP models?

Zyxel_Jeff
Zyxel_Jeff Posts: 1,169  Zyxel Employee
Third Anniversary 100 Answers 500 Comments Friend Collector

Question :

While establishing the SSL VPN connection, it will be disconnected shortly. Why can't you establish an SSL VPN connection?

Answer :

The possible reason is that Two-Factor Authentication for SSL VPN Access is enabled, but the user account has not been activated yet.

Please disable this option, as shown below: Object > Auth.Method > Two-factor Authentication > Two-factor Authentication for Services > To disable SSL VPN Access

Once disabled, the SSL VPN connection should be established as expected.


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