Why does the L2TP VPN not work on Windows 10 but works fine on Windows 11?
Zyxel_Cooldia
Posts: 1,511 Zyxel Employee
Question:
Why does the L2TP VPN not work on Windows 10 but works fine on Windows 11?
Answer:
This issue can be related to certain Windows updates that interfere with VPN connections. Specifically, the patches KB5036893 and KB5036892 released by Microsoft have been known to break VPN functionality.
Suggestion: To resolve this issue on a Windows 10 system, we recommend removing both the KB5036893 and KB5036892 updates.
You can follow the procedure below to uninstall these updates:
- Open the Settings app by pressing
Windows + I
. - Go to Update & Security.
- Select View update history.
- Click on Uninstall updates.
- Identify and select the updates KB5036893 and KB5036892 and click Uninstall.
Don't miss this great chance to upgrade your Nebula org. for free!
Tagged:
0
Categories
- All Categories
- 414 Beta Program
- 2.3K Nebula
- 132 Nebula Ideas
- 92 Nebula Status and Incidents
- 5.4K Security
- 181 USG FLEX H Series
- 258 Security Ideas
- 1.4K Switch
- 71 Switch Ideas
- 1K Wireless
- 37 Wireless Ideas
- 6.2K Consumer Product
- 236 Service & License
- 374 News and Release
- 79 Security Advisories
- 24 Education Center
- 5 [Campaign] Zyxel Network Detective
- 2.9K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 80 About Community
- 69 Security Highlight