USG FLEX 100H crashing/freezing problem

Ugur

I have been using USG FLEX 100 H. It has been crashing/freezing every 3-4 days. I cannot reach/ping the firewall. DHCP stops running and wont assign any ip s. Only restarts solves the problem. I have the latest firmware. Can you please help me to solve this huge problem. Thanks

Zyxel_Melen

Hi @Ugur,

We found that some of the firewall freeze issue is related to the DDoS attacks. Please help to reference this FAQ to check if the solution works.

How to mitigate DDos Attacks? — Zyxel Community

If not, please help to collect the diagnostic information and send it to me for checking. I will DM you for the request.

Zyxel_Melen

Hi @Ugur,

We found that some of the firewall freeze issue is related to the DDoS attacks. Please help to reference this FAQ to check if the solution works.

How to mitigate DDos Attacks? — Zyxel Community

If not, please help to collect the diagnostic information and send it to me for checking. I will DM you for the request.