Why does the browser show "You are a robot" when I login to Nebula?

Zyxel_Melen
Zyxel_Melen Posts: 2,503  Zyxel Employee
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

This is because we use reCAPTCHA Enterprise to analyze the behavior of a human or a bot in the background when the user logs in to Nebula. We only display the reCAPTCHA result.

Here are some suggestions for anyone who encounters this issue.

  1. The recommended browsers are Chrome, Edge, Firefox, and Safari.
  2. The browser version should be the latest.
  3. Check if you use any Malware & Browser Extensions.

Zyxel Melen