USG Flex 200H - Impossible to send config via email

GiuseppeR

Hello everyone,

I upgraded to 1.21 firmware and as you can see it's impossible to send a backup config via email:

While the connection test is passed:

Is there a place where to set an autosend config when something is changed like it happens with "old" USG Flex and ATPs?

Thanks

Zyxel_Judy

Hi @GiuseppeR , @PeterUK ,

The issue as unable to send the backup configurations via email will be resolved in the next firmware version, scheduled for release in October 2024.

Please refer to the Firewall New & Release section for updates on fixes, new features, and enhancements.

Zyxel_Judy

Hi @GiuseppeR ,

To better assist you with the auto email sending issue, we kindly request remote access to your device via Web-GUI and SSH. This will allow our team to conduct a thorough investigation.

Please check the inbox and send us the related information. Thank you!

PeterUK

seeing the same problem here

Zyxel_Judy

Hi @PeterUK ,

Could you share with us your SMTP server info?

PeterUK

Sure I get my Daily Report fine

Zyxel_Judy

Hi @GiuseppeR ,

Is there a place where to set an autosend config when something is changed like it happens with "old" USG Flex and ATPs?

We are pleased to inform you that this feature is currently in development and is scheduled for release in our next firmware update (Q4 2024).

GiuseppeR

https://community.zyxel.com/en/discussion/comment/69116#Comment_69116

Hello @Zyxel_Judy,

thanks for the update 😍

Zyxel_Judy

Hi @GiuseppeR , @PeterUK ,

The issue as unable to send the backup configurations via email will be resolved in the next firmware version, scheduled for release in October 2024.

Please refer to the Firewall New & Release section for updates on fixes, new features, and enhancements.