usg flex 700H
noc_aba
Posts: 27 Freshman Member
external port P2 gest stuck after power off/on. We have tu unplug/plug the cable on P2 to get it working again.
since this port is the 'wan port' for us, the customer can't access Internet without a manual action on premise.
Very disappointing
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All Replies
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Hi @noc_aba
To help us understand the situation better, could you please clarify if the "power off/on" you mentioned refers to rebooting the entire device or just deactivating/reactivating the port?
Additionally, could you please provide the following information:
- The current firmware version of your USG FLEX 700H.
- The configuration settings for the affected port (P2).
- A copy of the startup configuration file (startup-config.conf) located at Maintenance > Firmware/File Manager > Configuration File. You can send it to us via private message for further analysis.
- When did this issue first occur? Was there any recent change in configuration or setup before the problem started?
Kay
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