more than one vpn profile in ios?

Holger_AZ
Holger_AZ Posts: 8  Freshman Member
First Comment Friend Collector

Hello all,

Hello, I operate several USG flex 200hp at different locations. Manually setting up multiple VPN connections in MacOS was no problem. Manually setting up in IOS doesn't work, only via the .mobileconfig. However, the second import of a .mobileconfig deletes the VPN connection of the first. How can I set up multiple VPN connections to different locations in IOS?

thx,

Holger

Accepted Solution

  • Zyxel_Kay
    Zyxel_Kay Posts: 1,200  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security
    Answer ✓

    Hi @Holger_AZ

    Thank you for reaching out and sharing your experience with setting up multiple VPN connections on iOS.

    We understand that importing multiple VPN profiles via the .mobileconfig file on iOS can result in the previous profile being overwritten. This is a known limitation, and we are working on improving this in future firmware updates.

    In the meantime, as a workaround, you can manually modify the VPN profiles to prevent them from overwriting each other:

    1. Rename each VPN profile file to make them unique.
    2. Open the VPN profile and edit the "PayloadIdentifier" string to ensure it differs between profiles.

    For example, you can make these changes in the VPN profiles like this:

    VPN profile 1:

    VPN profile 2:

    After modifying the profiles, you’ll be able to install and manage them individually on your iOS device.

    Keep an eye on our https://community.zyxel.com/en/categories/security-gateway-news-and-release/ page for the latest updates!

    Kay

    See how you've made an impact in Zyxel Community this year! https://bit.ly/Your2024Moments_Community

All Replies

  • Zyxel_Kay
    Zyxel_Kay Posts: 1,200  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security
    Answer ✓

    Hi @Holger_AZ

    Thank you for reaching out and sharing your experience with setting up multiple VPN connections on iOS.

    We understand that importing multiple VPN profiles via the .mobileconfig file on iOS can result in the previous profile being overwritten. This is a known limitation, and we are working on improving this in future firmware updates.

    In the meantime, as a workaround, you can manually modify the VPN profiles to prevent them from overwriting each other:

    1. Rename each VPN profile file to make them unique.
    2. Open the VPN profile and edit the "PayloadIdentifier" string to ensure it differs between profiles.

    For example, you can make these changes in the VPN profiles like this:

    VPN profile 1:

    VPN profile 2:

    After modifying the profiles, you’ll be able to install and manage them individually on your iOS device.

    Keep an eye on our https://community.zyxel.com/en/categories/security-gateway-news-and-release/ page for the latest updates!

    Kay

    See how you've made an impact in Zyxel Community this year! https://bit.ly/Your2024Moments_Community

  • Holger_AZ
    Holger_AZ Posts: 8  Freshman Member
    First Comment Friend Collector

    Kay,

    thank you very much! This solved the issue! Great!

    Regards,
    Holger

  • Zyxel_Kay
    Zyxel_Kay Posts: 1,200  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security

    Hi @Holger_AZ

    This fix is included in firmware version uOS 1.30. Please download the VPN profile from the USG FLEX H again and reinstall it on your iOS device.

    Kay

    See how you've made an impact in Zyxel Community this year! https://bit.ly/Your2024Moments_Community