SFP P1 port does not work Link Down
All Replies
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Hi @AndrewT ,
It could be related to device boot module. Can you take a screenshot of boot module version and sent me via private message.
How to check boot module:
Router# psm
Router(psm)# atshEngage in the Community, become an MVP, and win exclusive prizes!
0 -
Hello, here is psm atsh (also sent via PM)
Username: admin
Password:
Router# psm
Router(psm)# atsh
Kernel Version : V3.10.87 | 2024-01-20 04:04:11
ZLD Version : V5.37(ABHL.2) | 2024-01-20 04:37:52
BootModule Version : V1.13 | Feb 16 2017 10:06:38
Vendor Name : Zyxel Communications Corp.
Product Model : VPN50
System Type : 10
First MAC Address : xxxxxxxxxxxx
Last MAC Address : xxxxxxxxxxxx
MAC Quantity : 6
Default Country Code : E6
Boot Module Debug Flag : 00
Serial Number : S182L24103031
Baud Rate : 115200 bps
BM Checksum : AEB71266
Core Checksum : 8298DF31
Conf Checksum : C71E9516
SNMP MIB level & OID : 060102030405060708091011121314151617181920
Main Feature Bit : 00
Other Feature Bits :
3A E1 00 00 00 00 00 00-00 00 00 00 00 00 00 00
06 00 00 00 00 00 00 00-00 00 00 00 00 00
Router(psm)#
Router#0 -
Hi @AndrewT ,
We've tested the following configuration on our end:
- VPN50 (boot module 1.13)
- Connected to ZyXEL SFP-1000T
- DHCP provided by other firewalls
- Port 1 successfully obtains an IP address
With this setup, we were unable to reproduce the issue you reported.
To help us investigate further:
Please check your private messages for instructions and share remote access information, so we can examine your specific configuration.
Please note: The VPN50 has reached its End of Life (EOL) for firmware development. While we can't provide new firmware updates, we'll explore potential configuration recommendations or workaround solutions for your situation.
Engage in the Community, become an MVP, and win exclusive prizes!
0
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