What should I do if my USG LITE 60AX is not connecting to Nebula?

Zyxel_Jerry
Zyxel_Jerry Posts: 1,271  Zyxel Employee
Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

  1. Check your internet connection: Log in web GUI and check the wan settings, you can refer to the following link below how to check if the WAN connection for USG LITE 60AX?
  2. Verify the device connection: Make sure the USG LITE 60AX is powered on and correctly connected to your network.
  3. Reboot your devices: If the issue persists, restart both the USG LITE 60AX and your router to refresh the connection.
  4. Contact Zyxel support: If you're still unable to connect after following these steps, reach out to Zyxel support for further assistance.

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