Why my Android phone cannot connect to IKEv2 remote access VPN with Pre-Shared key?
Options
Zyxel_Melen
Posts: 3,501 
Zyxel Employee
Zyxel Employee
in VPN
Question:
Why my Android phone cannot connect to IKEv2 remote access VPN with Pre-Shared key?
Answer:
If you follow this FAQ IKEv2 VPN with Pre-Shared key on Mobile Devices (Instead of L2TP) — Zyxel Community but encounter connection failure, please check if your Pre-Shared key has big capital and change it to small capital. This issue is because the Android didn't support big capital in the Pre-Shared key column.
Zyxel Melen
0
Categories
- All Categories
- 435 Beta Program
- 2.7K Nebula
- 175 Nebula Ideas
- 117 Nebula Status and Incidents
- 6.1K Security
- 422 USG FLEX H Series
- 297 Security Ideas
- 1.6K Switch
- 78 Switch Ideas
- 1.2K Wireless
- 44 Wireless Ideas
- 6.7K Consumer Product
- 273 Service & License
- 418 News and Release
- 88 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 4.2K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 83 About Community
- 89 Security Highlight