Why my Android phone cannot connect to IKEv2 remote access VPN with Pre-Shared key?
Options
Zyxel_Melen
Posts: 4,591 
Zyxel Employee
Zyxel Employee
in VPN
Question:
Why my Android phone cannot connect to IKEv2 remote access VPN with Pre-Shared key?
Answer:
If you follow this FAQ IKEv2 VPN with Pre-Shared key on Mobile Devices (Instead of L2TP) — Zyxel Community but encounter connection failure, please check if your Pre-Shared key has big capital and change it to small capital. This issue is because the Android didn't support big capital in the Pre-Shared key column.
Zyxel Melen
0
Categories
- All Categories
- 442 Beta Program
- 2.9K Nebula
- 219 Nebula Ideas
- 127 Nebula Status and Incidents
- 6.5K Security
- 602 USG FLEX H Series
- 344 Security Ideas
- 1.7K Switch
- 84 Switch Ideas
- 1.4K Wireless
- 52 Wireless Ideas
- 7K Consumer Product
- 298 Service & License
- 480 News and Release
- 92 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 4.8K FAQ
- 34 Documents
- 87 About Community
- 105 Security Highlight