UAG 5100 SECURITY ..billing profiles - guests log troubleshooting

greg

Good evening all
i face some strange situation with my UAG 5100. simce 3 years it work fine .but today i discover some strange situation in logging guest template.i  see that there many guest account logging with long remained time connexion  that i have not in my billing profiles list.
please let s see the attached files here
please help me .tell what to do to solve this situation. may be a attack from outside or a internal software problem
Best regards

Zyxel_Stanley

Hi @greg  

This issue is similar a vulnerability we patched .

You can update the current patch by this link.

greg

ok bery thanks
i will try it tomorrow and let s you the issue.
Tell please it s a official zyxel patch ?or a third party patch?
Best regards

Zyxel_Stanley

Hi @greg

Yes, this is official patch from Zyxel.

We will have a detailed explanation regarding to the hotfix in the official website soon.

greg

ok very thanks for your confirmation.because i was afraid about evenutal problem to use it.
tomoroww sartuday i will upgrade my UAG5100 with it and let s you the feedback on, sunday
Best regards

Zyxel_Stanley

Hi @greg
Can you share your test result to us after upgraded firmware?

greg

Good morning Sir
i have make the upgrade last friday evening.and let s the system runing two days .yesterday sunday i collect the results.
first of all i see some guest billing log with some remaining time that i not recognise i have never make theses billing profiles.i was again very suprised.
lets see the attached files pics here to see the situation.i also send you all infos concerning my device serial references a version. total around 7 files
bests regards

Zyxel_Stanley

Hi @greg

Can you send the screenshot that  you mentioned by private message?

greg

Sir let s see in attached files 5 screenshots of the situation

Zyxel_Stanley

Hi @greg

Thanks for shared screenshots.

It should because user clicked button many times before ticket printout, so the time period shows so many days.

greg

and how to do to solve this situation?is it normal for the printer to do this?