UAG 5100 SECURITY ..billing profiles - guests log troubleshooting

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  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,378  Zyxel Employee
    Sixth Anniversary 10 Comments 100 Answers Friend Collector

    Hi @greg  

    Printer will accumulate expiration time if clicks button many times before ticket printout.

    Please educate the operators not to click the button before printing out the tickets


    Share yours now! https://bit.ly/4aO0BMF

    Stanley

  • greg
    greg Posts: 25  Freshman Member
    Fifth Anniversary 10 Comments
    edited June 2019
    ok but i think in my mind that no normal to printer to permit this dangerous operation it s like a hijack operation.can zyxel look how to block this possibily?it s not normal way
    Best regards
  • greg
    greg Posts: 25  Freshman Member
    Fifth Anniversary 10 Comments
    Dear Sir 

    is there the possibility to use a tablet or phone android to print the tickets instead of using the three buttons of the printer?
    as i have simce many years ago  did it with some american hotspot named  

    GIS-R80

  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,378  Zyxel Employee
    Sixth Anniversary 10 Comments 100 Answers Friend Collector

    Hi @greg

    UAG support generating ticket by guest-manager but without printer out ticket.

    (1) Create an guest-manager.


    (2) And then user can login to UAG by this account, and generates account or printout the ticket.


    Share yours now! https://bit.ly/4aO0BMF

    Stanley

  • greg
    greg Posts: 25  Freshman Member
    Fifth Anniversary 10 Comments
    ok and how can i make this possible only in LAN1  it means adminstrative PMS lan where all my server are?
  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,378  Zyxel Employee
    Sixth Anniversary 10 Comments 100 Answers Friend Collector
    edited June 2019

    Hi @greg

    There are functions named “admin/user Service control” in WWW page.

    This function can allow/deny user which from specific IP zone.


    But guest manager is belonging to “user” privilege. (It will effect others dynamic accounts)

    So can’t realize it now.

    I will create an idea for additional “guest-manager service control” in this feature.

    Share yours now! https://bit.ly/4aO0BMF

    Stanley

  • greg
    greg Posts: 25  Freshman Member
    Fifth Anniversary 10 Comments
    ok i waiting for your solution about this.
    thanks to you
  • greg
    greg Posts: 25  Freshman Member
    Fifth Anniversary 10 Comments
    Sir any good news about this situation until now?
  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,378  Zyxel Employee
    Sixth Anniversary 10 Comments 100 Answers Friend Collector
    edited April 2022
    Hi @greg
    There is no plan to improve it in current roadmap.
    If there are many requests to asking the same feature in the future, we will consider it again. :)

    Share yours now! https://bit.ly/4aO0BMF

    Stanley

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