Why can not receive a password reset email for my Zyxel account after linked to Google?

Zyxel_Bella
Zyxel_Bella Posts: 560  Zyxel Employee
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If your Zyxel account is linked to Google, password reset requests are handled by Google. Zyxel does not send password reset emails in this case.

To resolve this issue, follow these steps:

Check Your Google Account Settings: Ensure you are receiving emails properly.

Update Your Google Password: Changing your Google password will restore access to your Zyxel account.