obtaining ip address it doesnt connect to device

usman
usman Posts: 19  Freshman Member
First Comment First Anniversary
edited November 22 in Wireless

is there any issue with vlan configuration? kindly help me resolve this issue

unable to connect any device it just displaying obtaining ip address

All Replies

  • Zyxel_Kay
    Zyxel_Kay Posts: 1,210  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security

    Hi @usman

    To better assist you in resolving this issue, could you please provide more details about your setup?

    1. AP Model and Firmware Version: What is the model of your access point, and which firmware version is it running?
    2. Network Topology: Could you share a network diagram showing your setup? Including the VLAN configuration in this diagram would help us understand your network better.
    3. AP IP Addressing: Is your access point receiving an IP address via DHCP, or is it configured with a static IP?
    4. Connection Issue Details: When you mention being unable to connect any devices, are you referring to client devices failing to connect to the SSID broadcasted by the AP, or are you unable to access the AP itself?

    Your additional information will help us pinpoint the issue and guide you more effectively.

    Looking forward to your response!

    Kay

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