wifi issue unable to connect it just displaying obtaining or connecting

usman
usman Posts: 19  Freshman Member
First Comment First Anniversary
in Switch

kindly help me to resolve this issue, i am thinking that its vlan configuration error that device not picking up the ip?

its controller or switch issue?

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,586  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @usman,

    Please help to clarify:

    1. What's your switch, AP, controller, and firewall model?
    2. What's your topology and the VLAN configuration on the firewall and switch?
    3. Does your firewall enable the DHCP server on the related VLAN interface?
    4. What's your SSID setting?

    Zyxel Melen


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