NWA130BE "Rate Limiting" not working permamentely ...

docducati

Hi,

i try to configure "Rate Limiting" under SSID Profile, sometimes it's working, but mostly it's not working.

Is it a firmware bug or configuration issue?

Zyxel_Kay

Hi @docducati

To better understand your situation, could you please share more details with us?

1. What is the current firmware version of your NWA130BE? We recommend keeping your device firmware up to date for optimal performance.
2. You mentioned that the rate limiting is sometimes working, but mostly not. Could you please share the symptoms you've observed? A screenshot of a speed test or any other relevant information would be helpful. Also, please let us know the time period when you experienced this issue.
3. Is the rate limiting issue affecting all connected devices, or only specific stations? If it’s affecting specific devices, could you please share the client MAC address with us via private message?
4. Please collect the diagnostic file from your AP when the issue occurs and share it with us via private message. Additionally, please let us know the exact time when the issue happens.

Once we have this information, we’ll be able to assist you further.

docducati

Hi Zyxel_Kai

To better understand your situation, could you please share more details with us?

1. What is the current firmware version of your NWA130BE? We recommend keeping your device firmware up to date for optimal performance.
   1. current installed Firmware: Firmware Version:V7.00(3) / 2024-10-16 12:40:50
2. You mentioned that the rate limiting is sometimes working, but mostly not. Could you please share the symptoms you've observed? A screenshot of a speed test or any other relevant information would be helpful. Also, please let us know the time period when you experienced this issue.
   1. Symptons are, mobile decive connect tp the specific SSID and test via APP "Speedtest.net" link in the config example: https://community.zyxel.com/en/discussion/3157/how-to-set-up-rate-limiting-for-bandwidth-control
3. Is the rate limiting issue affecting all connected devices, or only specific stations? If it’s affecting specific devices, could you please share the client MAC address with us via private message?
   1. I've tested the behaivior with iPhone 7 & Samsung Galaxy S22+
4. Please collect the diagnostic file from your AP when the issue occurs and share it with us via private message. Additionally, please let us know the exact time when the issue happens.
   1. Where can I collect this debug log?

Zyxel_Kay

Hi @docducati

You can refer to this guidance article for instructions on collecting the AP diagnostic file:

https://community.zyxel.com/en/discussion/18869/how-to-collect-the-standalone-ap-diagnostic-info-by-gui

Once you've collected the file, please share it with us via private message.

Besides, could you please share with us the screenshot of your speedtest result too?

docducati

Hi Zyxel_Kai,

ok, thank you. I will do it tomorrow.

docducati

Hi Zyxel_Kai

I sent you a message.

Hans