VPN100 doesn't register with Nebula Orchestrator.

MarcS Posts: 1
edited April 2021 in Security

I tried to register a VPN100 which is already registred in the My ZyXEL-portal. I received an email with an activation-link. I attached the WAN-port to the Internet-cable and my laptop to port 4. I got ip So far so good. When I click the link in the mail (correctly pointing to I end up on the login-page of the VPN100 and not on the "link-page" to activate SD-WAN.

I see the VPN100 as device on the orchestrator-page but it remains "inactive".

Any ideas ?

Thanks in advance.



  • Zyxel_Vic
    Zyxel_Vic Posts: 281  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @MarcS

    Can you try to press the reset button before clicking on the hyperlink in the ZTP mail?

    If you registered the device on Myzyxel portal "from the device GUI, you should had already entered the standalone mode. You need to press on the reset button and click the hyperlink then.

Security Highlight