USGFLEX100H Gold Pack License, Nebula Pro

szn

Hi, I have device with Gold Security license. A Nebula Pro is included as written on the web. However, in Nebula only Basic license is included.

Screenshot_20241227_104341_Samsung Internet.jpg

Suggestion?

Zyxel_Melen

Hi @szn,

Could you help to enable zyxel support access so I can help to check?

https://community.zyxel.com/en/discussion/14234/nebula-how-to-turn-on-zyxel-support-access

Zyxel_Melen

Hi @szn,

Could you help to enable zyxel support access so I can help to check?

https://community.zyxel.com/en/discussion/14234/nebula-how-to-turn-on-zyxel-support-access