Activating or not the 2FA for the VPN user profiles does not make any difference

Zyxel_USG_User
Zyxel_USG_User Posts: 14  Freshman Member
First Comment

I activated 2FA for IPSec VPN users, then generated via the integrated wizard the android and windows configurations freshly.

There is no pop-up for the 2FA when connecting, even if the VPN user profiles have the 2FA activated.

When 2FA is activated via the web-based login, a popup window for the 2FA code appears. That does not appear for the VPN users when logging in, it just goes automatically and connects just as if 2FA option is not activated.

I tried the setup and configuration a few times in different ways, on different firmwares and configurations, and 2FA for VPN users does not seem to work properly.

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,619  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Zyxel_USG_User,

    May I know if you followed the handbook to configure?

    Topic "How to Use Two Factor with Google Authenticator for Admin Access"

    Please note that Windows won't pop out the verification page, please enter the authentication website manually. If you don't enter the 2FA code within the valid time, the VPN will be disconnected.

    Zyxel Melen