ATP500 - Nebula - Unable to connect/ping to VPN devices
Freshman Member
We have VPN client-to-site configured. The clients can connect to devices on the on site network and also resolve dns requests with the onsite dns server. But since a factory reset of our nebula device, we are not able to ping or connect to the devices from onsite to the client. Is there something wrong with the configuration?
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All Replies
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Hi @Dexta,
What's your ATP500's configuration status? Has it been updated to date?
If not and it is online, please enable Zyxel support access and share your organization/site name with me.
Zyxel Melen0
Zyxel Employee
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