How to reset Password and User Id as it keeps on staring password incorrect

Heidi
Heidi Posts: 2  Freshman Member

All Replies

  • ryan260
    ryan260 Posts: 2  Freshman Member
    First Comment

    Hello,

    Check for Typos

    Double-check your password: Ensure you're entering the correct password, including capitalization and any special characters.
    Check for Caps Lock: Make sure Caps Lock is not accidentally turned on.
    2. Reset Your Password

    Look for a "Forgot Password" Link: Most login pages have a link like "Forgot Password" or "Can't Access Account." Click on this.
    Follow the Instructions: The process will vary depending on the service:
    Email Verification: You'll usually receive an email with a link to reset your password.
    Security Questions: Answer your security questions to verify your identity.
    Phone Verification: You may receive a code via SMS to verify your phone number.
    3. Recover Your User ID (If Applicable)

    Check Account Information: If you registered with an email address, that's often your User ID.
    Contact Customer Support: If you can't find your User ID, contact the customer support of the service you're trying to access. They may be able to help you recover it.
    4. Strong Password Practices

    Create a Strong Password: Use a combination of uppercase and lowercase letters, numbers, and symbols. Avoid using easily guessable information like birthdays or pet names.
    Use a Password Manager: A password manager can generate and securely store strong, unique passwords for each of your accounts.
    5. Browser Issues

    Clear Browser Cache and Cookies: Sometimes, outdated browser data can cause login problems.
    Try a Different Browser: If the issue persists, try logging in from a different web browser (e.g., Chrome, Firefox, Edge).
    If you're still having trouble, please provide more context:

    What specific service are you trying to access? (e.g., email, social media, online banking)
    Have you tried any of the troubleshooting steps above?
    What error messages are you receiving?

  • bahecz44120
    bahecz44120 Posts: 62  Ally Member
    First Answer First Comment

    you can press reset button at the back of device to reset. press for 6-10 seconds until you see the LED lights are blinking and release pressing. wait till it boot up, then the device has been reset.

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