Switch XMG-108 and XMG-108HP

server3
server3 Posts: 3  Freshman Member
First Comment

Hello,

I have 4 of these switches connected in series. The LEDs indicate LOOP between them. The network works. I tried connecting the switch to the switch with a cat7 cable and a 10gbe optical cable and it still indicates a loop (the green LED blinks slowly)

even if I connect two switches to each other and nothing else is connected, it automatically indicates a loop.

Is this normal?
I haven't found anything about it anywhere.

Thanks, who knows what it is.

Accepted Solution

  • server3
    server3 Posts: 3  Freshman Member
    First Comment
    Answer ✓

    So the engineers must have made a mistake somewhere. Never mind, it works so I'll leave it at that.

    Thank you for your answer :)

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,775  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @server3,

    This is a known issue in the XMG100 series. It enables loop detection but accidentally recognizes the loop probe packets from other XMG100 series as from itself when the XMG100 series connects.

    The traffic will be forwarded without issue since this is the loop detection behavior.

    Zyxel Melen


  • server3
    server3 Posts: 3  Freshman Member
    First Comment
    Answer ✓

    So the engineers must have made a mistake somewhere. Never mind, it works so I'll leave it at that.

    Thank you for your answer :)

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,775  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Update:

    This issue has been fixed in the newly manufactured device. You may check if your serial number is after the serial in the below table.

    Model

    SN from

    XMG-105

    S244322003111

    XMG-108

    S244328017995

    XMG-105HP

    S244318000001

    XMG-108HP

    S244318000501

    Zyxel Melen