NWA130BE 2.4 radio issue

George993

I have 4 NWA130BE's around my house. I have 4 ssid's, one is 2.4 only. One of the units is not behaving properly. My devices have an difficult time connecting, and when they do, the data rates are extremely slow (if they don't time out). Can you please log into my Nebula session and check the AP?

Thanks,

George

Zyxel_Melen

Hi @George993,

Please help to enable Zyxel support access and the org/site name so we can access it to check.

https://community.zyxel.com/en/discussion/14234/nebula-how-to-turn-on-zyxel-support-access

In addition, could you also tell me the issue device's name and the issue client's MAC address? So we can better find the event logs to check this issue. Please feel free to send me a private message if you don't want to post publicly.

George993

Hi, I called the Zyxel support number and got resolution. The 2.4 radio was bad.

Thanks,

George