I saw WAN still have IP when the connectivity check send email show WAN interface is dead, 0.0.0.0

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phayze
phayze Posts: 34 image  Freshman Member
First Comment Friend Collector Second Anniversary
edited February 2025 in USG FLEX H Series
when i saw the connectivity check send email and show WAN interface is dead, 0.0.0.0. But when i log in, i saw it still have IP. So i didnt know it was actually down or not.

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  • Zyxel_Melen
    Zyxel_Melen Posts: 4,890 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
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    Hi @phayze,

    Can you share the email file with me? So I can ask our engineer to check this issue. Also, please share your configuration so we can use the same configuration to reproduce.

    Zyxel Melen


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