XGS1930-24 External Traffic problem

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  • tczauderna
    tczauderna Posts: 28  Freshman Member
    Zyxel Certified Network Administrator - WLAN Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula

    that's how it looks. However, as I mentioned, the exact same config is on the laptop with only a different IP and there is no problem.

    Additionally, you can see in the technical logs of the switch that there is no default gateway.
    Other switches have no problems.
    on UTM in the logs there is no information about blocking anything

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,854  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    edited February 20

    Hi @tczauderna,

    After checking the tech support, we found this could be related to management IP configuration. Since you have the static IP address, the configuration should remove the "ip address dhcp-bootp" configuration. But somehow the switch didn't. This causes the management IP duplication and causes the switch can't access the Internet. Let me provide you with a corrected configuration file for you to restore it. Then the switch will connect to Nebula in a few minutes.

    Zyxel Melen