switch GS1915-8EP on Nebula doesn't show port usage

simone
simone Posts: 5  Freshman Member
First Comment Fifth Anniversary
in Switch

Hi community,
why my switch doesn't show information about ports usage?

image.png

thanks
Simone

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,872  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @simone ,

    In our site, the ports display as shown in the image.

    image.png

    Could you please clarify what you mean by "information about ports usage"?

    Are you asking why there are connections to the switch however the ports appear gray? Or what specific information do you expect to see displayed in this section?

    By the way, please enable Zyxel support. Additionally, please provide us with the name of your Nebula organization/site here or via the private message by clinking to my account > Message.

  • frjonatan
    frjonatan Posts: 28  Freshman Member
    5 Answers First Comment Friend Collector Second Anniversary
    edited February 21

    @simone

    Hi, I had a similar problem last night, it resolved itself after 10-15 minutes

  • simone
    simone Posts: 5  Freshman Member
    First Comment Fifth Anniversary

    Hi Judy,

    thanks for your quick reply.
    Yes, all the ports are connections to the switch however the ports appear gray.

    I enabled the Zyxel support, both the organization "nerbini" and "erika" have the same issue.

    thanks in advance for your support

    Simone

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